Business processing outsourcing’s rise in popularity among business owners is due to the strategic benefits that come with it. Companies that found success in outsourcing tasks realised that BPO could bring several advantages to business operations. You’ll often hear improved efficiency, increased productivity, and cost-efficiency associated with outsourcing. In the US alone, 57% of companies have increased outsourcing services requirements out in the global market. Deloitte’s 2016 Global Outsourcing Survey also found that 78% of businesses feel positive about their relationship with BPO companies.

Several businesses across industries, no doubt, are taking advantage of BPO services such as customer care centres, human resources, accounting and payroll processing. While companies tend to outsource to expand operations and round-the-clock coverage, the BPO space continues to change. These changes result from the way technology is evolving and the application of automation in BPO companies. Automation in outsourcing sometimes stokes fears of robots replacing humans in the workplace. However, digital transformation experts like Digital Transformation Solutions (DTS) can help lessen these worries. DTS understands that there is an opportunity to upskill and reskill workforces as workflows for BPO companies ride the automation bandwagon.

Sydney is a city known for its gleaming beaches, the iconic Harbour Bridge, and the grandeur of the Opera House. However, these aren’t the only attractions that make Sydney a must-visit when you’re Down Under. The Harbour City is also Australia’s premier retail destination. Its retail sector represents more than 7,800 businesses from approximately 21,500 within the City. It is a chief employer that makes an essential contribution to the local economy. Any retail business in Sydney aims to make strides in efficiency to keep themselves abreast of the competition. Employing a digital records management system through experts like Digital Transformation Solutions (DTS) can help in that department.

DTS, a division of Compu-Stor, understands the technology and how to maximise it in managing information more efficiently. Every digital solution by DTS transforms the way you work, no matter your industry. In the retail sector, for example, DTS’s digital documentation system enables viable programs for protecting the most critical business data. Every DTS solution allows retail businesses to increase profit and ensure higher productivity through digital transformation. Furthermore, the decision to go with digital records management is not that hard to make. After all, you’ve got DTS and their strong industry background to guide you through it.  

f there is anywhere in the world that needs to implement more bulk document scanning, Sydney may be one of the contenders. As one of Australia’s most populous and busiest hubs, it’s no surprise that Sydney is full of campuses as well. Approximately 3136 schools in New South Wales, with 1,488 of them in Sydney. Each one of these institutions generates a tremendous amount of paperwork to be assessed, sorted, managed and archived by their respective Human Resources teams. With a number of files to manage such as employee and faculty resumes, payroll sheets, faculty records, certifications and licenses, and policy documents only to name a few, this department is one of the top qualifiers for digitisation in schools as well as other businesses.

Schools in Sydney particularly in the HR department stand to gain numerous benefits from bulk document scanning to manage their paperwork. On the list of these benefits are:

Some schools balk at the idea of making digital backups for the paperwork simply because there is just so much paperwork to scan. But bulk document imaging services could allow them to transform their most critical paper files into digital ones with ease. High volume paper-to-digital conversions are excellent services for schools who want data backed up and stored safely. In the end, it’s about making sure there’s a backup because…  

Thinking of how to shave thousands of dollars off your organisation’s budget? A digital transformation project that pursues accounts payable workflow automation is a step in the right direction. Many businesses cite accounts payable workflows as a drawback. An AP workflow involves multiple copies of each document that’s circulated for approvals and record-keeping. It can be a long, arduous process that’s vulnerable to mistakes. Since accounts payable departments deal with money, any miscalculations would surely cost your company.

Furthermore, typical accounts payable departments handle several issues daily. There’s the risk of faulty data entry, inconsistent management of invoices, and ineffective storage of documents. All these can lead to dysfunction in your finance department and losses for your organisation. Fortunately, you don’t need to let costs continue to add up because of a series of mistakes or inefficiencies.  A digital transformation project streamlining your AP process is all you need to fix workflows, improve productivity, save money, and future-proof your processes.

Talks of innovation and process excellence have been popular in recent years. You often hear of process automation in industrialised countries enhancing quality, improving workflows, and increasing efficiency. Although automation is hugely in demand in industries like chemicals, power, and manufacturing, it has also weaved its way into the education system. Robotic process automation or RPA technology is indeed taking root in education, transforming repetitive, compliance-based tasks. It has become essential both inside and outside the classroom – anywhere where manual processes can be improved efficiently through technology.    

The education system, just like any other business, deals with people, information, finances, and accounting. RPA automation enables sleeker processes for admission, attendance, grades, admin work, and finances. Furthermore, the use of cloud-based applications makes communication easier for collaboration and data security. Let’s delve into the processes in the education system that can benefit best from process automation.

With the benefits of calamity-proof infrastructure, efficient records management and faster document retrieval, partnering with a document storage facility in Perth to take care of your record storage management requirements is an easy decision. Let’s explore the benefits of partnering with an offsite data storage in Perth and why managing your records in-house can be an unnecessary burden on your business. With the benefits of calamity-proof infrastructure, efficient records management and faster document retrieval, partnering with a document storage facility in Perth to take care of your record storage management requirements is an easy decision. Let’s explore the benefits of partnering with an offsite data storage in Perth and why managing your records in-house can be an unnecessary burden on your business.

As a business grows, the volume of transactions also increases. Many companies rejoice the concept of success, but often forget that it comes with the responsibility of upgrading existing workflow, process, and infrastructure. For instance, more business activities will bring more customer interaction and therefore more probability to either delight or aggravate a customer. Getting a reliable record storage partner who offers services that improve business efficiency will guarantee happy and loyal customers.

Here are more advantages of outsourcing the services of an offsite data storage in Perth:

Digitisation has been a major direction of innovation for a lot of business processes today. As consumers demand for efficiency in all steps of the buying process, businesses can now benefit with the availability of the cloud and digitisation technology to meet these demands. Although some physical documents still pose importance in today’s post-modern world, one of the digital luxuries businesses should capitalise on is a Digital mailroom. Digital Mailroom is a growing trend in major cities such as Sydney because it paves the way to improved processes while cutting huge labour and paper costs. In fact, the significant growth of digital mailroom in Sydney  as well as in major cities all over the world is strong evidence of its countless benefits. Read on to discover how it works wonders.Digitisation has been a major direction of innovation for a lot of business processes today. As consumers demand for efficiency in all steps of the buying process, businesses can now benefit with the availability of the cloud and digitisation technology to meet these demands. Although some physical documents still pose importance in today’s post-modern world, one of the digital luxuries businesses should capitalise on is a Digital mailroom. Digital Mailroom is a growing trend in major cities such as Sydney because it paves the way to improved processes while cutting huge labour and paper costs. In fact, the significant growth of digital mailroom in Sydney  as well as in major cities all over the world is strong evidence of its countless benefits. Read on to discover how it works wonders.

Save office space

Imagine all the spaces dedicated to records management, keeping, and storage. That includes shelves, filing cabinets, folders, and storage boxes that consume most of your office space. Making sure you only print, file, and store essential physical documents can free up physical space which could be used for employee workspace.

Plug your business activities into sustainable digital workflow automation to strengthen your processes and multiply opportunities. Automation is a systematic approach to performing tasks with minimal human intervention. Inevitably, businesses are recognising the advantages of automating certain workflow systems that leverage technology to streamline operations.

Workflow automation is yet again another holy grail the tech industry gives humankind. Another creative invention to make things run better, smoother and simpler. It is, therefore, one that is getting a lot of well-deserved traction in the business world today. Is your business up to date? Don’t miss the chance to leverage automation to create straightforward solutions for your business workflow.

A strategic makeover of workflows

Accounts payable solutions streamline invoice processing to help accounting departments deliver faster and more sustainably. Businesses, whether big or small, understand how a viable accounts payable system can save both time and money. While the manual process may be the tried and tested route, it remains to be error-prone and time-consuming. For this reason, it is no surprise that organisations look to more efficient and cost-effective ways to pay their dues.

Get your accounts payable system on the right track through accounts payable automation. Eliminating the paperwork and implementing an automation process may seem daunting at first. This is especially true if a business is used to the manual process of managing payables. However, a centralised process reduces the time spent on data entry, minimizes errors, and improves supplier relationships.

Defining accounts payable and the accounts payable process

Recently, a group of creditors discovered that several student loans – to the tune of $5 billion – were erased because of missing paperwork and poor record keeping practices on the part of the lenders.

While the students can breathe a sigh of relief, the lenders, on the other hand, find themselves in deep trouble.

Often, lenders buy and sell loans. That’s a common practice among lenders. In fact, a loan may change several hands throughout its life.

A recent survey by BPI found that 93% of businesses are document-dependent. Furthermore, the study found that 83% of employees feel they are spending too much time producing, managing, sharing and distributing documents.

93% is a significant number; clearly, document and records management is a critical component of business operations. Many businesses have started to notice how long their team spend retrieving an archiving documents, or that no one in the office knows when to archive or dispose of a record. These are common signs of inefficiency.

Industry sectors, like Accounts Payable, are facing amazing opportunities to be able to streamline their workflow processes through automation, making them more productive and valuable than ever before.

For decades the industry has been fraught with problems with existing processes and procedures, and no matter how much they change or evolve, there is still one element that will be the proverbial ‘spanner-in-the-works’ every time; paper.

In an era where digital reigns supreme (online ordering, purchasing, account management, etc.), Accounts Payable still relies heavily on the physical paper trail to function. Invoices, purchase orders, remittance notices, etc., all fluttering around the office until vendors are screaming down the phone wondering when their payment is coming through. That’s when the scramble begins to find the paperwork. How does this affect your business? 

With the move to the My Health Record platform now imminent, many medical practices are unsure of how best to evolve from onsite to offsite storage, or from paper to digital records management. Here are four ways your practice could benefit right now by moving to a digital records management system.

1. Gain control over your patient’s records

Eliminate the risk of patient records being lost or misplaced across multiple practice rooms, accidentally destroyed, or accessed without your authorisation. Our Complete Online Management System (CIMS) has been custom built by our team, and is managed in-house to provide you with peace of mind, knowing your digital records are stored securely and in compliance with federal and state legislation.

There has been a lot of discussion about the security and safety of patient records being uploaded to the My Health Record system, and the potential for information to be accessed without the patient’s consent, having their personal information data mined, or worse, their identity stolen.

In a time where everything seems to be transitioning from the physical to digital realm, security is fast becoming the key topic anytime new digital innovations are released. While most businesses and industries are making the gradual shift, some are still required to keep physical documents as per compliance requirements handed down from governments and governing bodies.

One such industry is the medical/health industry, with patient records being the main source of pain for many. No matter if you work in a small practice or large hospital, there is a good chance a records room (or two) exists and is overflowing with fattened filing cabinets. Then, when it comes to finding anything, it is a veritable nightmare wading through the drawers filled to bursting, while trying to decode the filing system already in place.

A digital office is a working environment in which information is stored and organised electronically and is easily retrievable.

The benefits of a digital office are many and can include

Digital imaging is a cornerstone to delivering a streamlined digital office - allowing users to view a computer-generated image of documents instead of the original paper. While this isn’t necessarily a paperless office, it is one step closer to achieving some of the benefits and efficiencies that can come from a paperless office.

Higher education is Australia’s third biggest export earner, worth up to $28b to the Australian economy.[1] It is also an industry that is continually going through major change and regeneration.

Increasing global competition, the changing needs of learners, and outdated learning practices are all issues Australian universities face. To withstand these factors and to continue to attract talent, Australian universities need to undertake major change.

Western Sydney University (WSU), has undertaken a major digital transformation to improve customer experience. From a brand relaunch in 2015, to a new student portal and revamped website, these initiatives are all aimed at improving the university's end-to-end student engagement and lifecycle approach.

The Australian Government has used the release of the 2018-2019 budget to announce further investment in key platforms and technology to improve people’s experience of government services online.

$92.4 million will be invested into the Digital Transformation Agency (DTA) to deliver in the next phase of work to build Govpass, a key component in the further digital transformation of government.

Govpass aims to provide a simple, safe and secure choice for people to verify who they are and access government services online, reducing the need to visit a shopfront.

The Australian Government have used the release of the 2018-2019 Budget to announce further investment in key platforms and technology to improve people’s experience of government services online.

$92.4 million will be invested into the Digital Transformation Agency (DTA) to deliver in the next phase of work to build Govpass, a key component in the further digital transformation of government.

Govpass aims to provide a simple, safe and secure choice for people to verify who they are and access government services online, reducing the need to visit a shopfront.

When you convert paper records to digital images, your organisation becomes more efficient. The process of indexing, retrieving, storing, sharing and maintaining your records gets faster and resources are not wasted looking for paper based records.

However, the question many businesses ask themselves is “should you attempt to image everything yourself using existing resources, or is it more cost effective and efficient to partner with an imaging provider?”

To answer this question and to help provide an internal business case, you first need to have an accurate idea of the actual costs of doing it yourself using in-house resources.

Medical facilities and providers in Australia have some of the most advanced technology in the world. These technological advancements are leading medical science down the path to provide cures for diseases and sickness once thought incurable, and they are improving every day.

However, there are wide spread reports of hospitals around the country that are falling apart, with electrical sockets becoming faulty and electrical leads tracing across operating floors.[1]

While these matters are being addressed, there is one area also needs to be addressed as seriously as physical issues and is a vital part of any hospital or medical facility; the records system.